Terms of service

Evergreen.ie

This website is the property of Evergreen HealthFoods Limited. Registered company number 298493. All material on this website is copyright to Evergreen, and may not be reproduced without permission.

Website information

This website and the information on it has been produced with the best interests of customers in mind. However, we cannot be held responsible for the accuracy of the information provided.

Online promotions & email offers

Where we have a promotion, such as a discount off a product, or a free gift with each purchase, these offers are only available online, and not in any of our shops, unless otherwise indicated. This refers to communication about the offer either on the website, by email or both. Discounted products can not be further discounted by use of a promotion code. In the event of this occurring, the order will not be processed.

Medical information

The information on this website should be used for guideline purposes only and should not be considered as medical advice or used to self-diagnose. If you are taking medication of any kind, it is best to check with a qualified medical practitioner before you purchase products from this website for a diagnosed condition. 
Moreover, it is hereby stated that products on this website are not to be purchased to cure any disease or ailment.
Results are not guaranteed for any weight management products.
It is important that you read and understand the label/packaging of any product you purchase from Evergreen.ie before consumption. The onus is on the customer to ensure they are satisfied to consume the purchased product. If for any reason you are not happy with your purchase, you may send back the unopened product to us and we will issue a full refund. Please see our Returns Policy for more information.

Products and pricing

Products may be withdrawn for sale from this website at any stage without any prior notification. We also reserve the right to amend prices of products without prior notification. All prices on this website are in Euro, and that is what will be deducted from your debit/credit card. If you are purchasing using a non-Euro credit card (e.g. sterling) the exchange rate is applied by your bank and not by Evergreen HealthFoods.

Ordering

Once you have entered your personal details including debit/credit card information, and have proceeded past the checkout stage of the purchase process, it is deemed that you wish to purchase the product or products in the shopping cart. It is also assumed that you wish to have your debit/credit card deducted accordingly.

The "My Account" feature

If you decide to opt in to the "my account" feature, your billing and shipping details may be stored as well as your previous purchase information. CREDIT CARD/DEBIT CARD information is not stored - for your own security. Evergreen may decide to use your purchase information for future offers or promotions.

Delivery

Products are delivered on the premise that they are for your own personal consumption, and not for re-sale. We will dispatch products as quickly as possible, and use the national postal service or a courier company for delivery. Courier companies require a signature for proof of delivery. For over seas orders and where an order weighs more than 2kg, further postage charges may apply, irrespective of the value of your order. In this instance, we will contact you before we process your order. Please see Shipping Info for more details.

Importing products from Ireland

If you order products on this website, and your delivery address is outside of Ireland, these products may be subject to import taxes/duties imposed by the relevant country of residence of the customer. Evergreen have no control over the imposition and rates of these taxes and cannot predict their amount, or pre-charge them. Therefore, these duties are your responsibility. It is advisable to contact your local customs office for further details.
In addition, you must comply with all applicable rules, regulations and laws of the destination delivery address. Evergreen are not liable for any breach by you of any such laws.

Privacy

As a visitor of and/or a customer to this website, we will respect your privacy. We have published our Privacy Policy here for more information. 

Security

Debit and credit card deductions are taken in real-time using our payments partner Stripe. Your security is very important to us.