Shipping & Returns

Order Processing

When you order online from your order will be processed by a dedicated web team of well-trained pickers and packers. We also use recycled boxes for all our online orders. Once your order has been packed carefully it will be dispatched with DPD couriers. You will be able to track your orders progress in real-time and receive updates and an estimated time of arrival from DPD. Shipping

Your order will be dispatched within 2 working days of receipt of your order, providing all items are in stock. In the unlikely event that the item you ordered is not in stock, we will contact you and let you know the expected delivery date. If you decide not to proceed with your order, we will cancel the order and issue you a full refund.

Shipping Charges

Delivery to any destination within the Island of the United Kingdom (Excluding Guernsey, Isle of Man & Jersey) will incur a fee of £7.15 (subject to fluctuation – visible at checkout).

How Do I Return a Product?

We want you to be 100% happy with your order from We will issue a full refund for products returned unopened, unused and undamaged. If you have any other questions regarding delivery or returns then please contact our customer care team on 0845 2994051 or email [email protected] 

Returns Address:

27 Kilkerrin Business Park,

Tuam Road,



Contact Us:

If you have any queries please do not hesitate to contact us. Our office hours are Monday to Friday, 9am to 5pm. If you would like to speak to a member of the team at then call 0845 2994051 during office hours. You can also contact us by e-mail at [email protected]. We will endeavour to reply as quickly as possible.